Careers in Australia

Overview of company

FUJIFILM Australia Pty Ltd came into existence on 23 April 2004 following the sale of the Hanimex Group to Fuji Photo Film Co. Ltd.

Previously, Hanimex Pty Ltd had been the sole distributor of FUJIFILM products in Australia since 1954. Hanimex was founded in 1947 by Jack Hannes, and was established as an import and export company, with a diverse range of products in its portfolio. By 2004, Hanimex had assisted FUJIFILM to become a key player in the imaging industry and provider of total digital solutions to its customers in the photographic medical imaging and graphic systems markets.

Our purpose

Sometimes known as a Mission Statement or Vision, at FUJIFILM Australia we have a PURPOSE which provides the focus for our company.

FUJIFILM Australia leads the market with innovative integrated solutions for imaging, health, printing and industrial customers.

Our Values

Our Values provide the 'framework' from within FUJIFILM Australia strives to achieve its Purpose. They describe the way in which we conduct ourselves as individuals and as a company.

We are a unique company challenging the frontiers of innovation in digital imaging technology.

As our most valued resource, our people's collective and individual contributions will ensure we achieve our company goals in an energised and enjoyable environment.

With speed in our decisions and actions we will be ahead of our competitors.

We are open to new ideas and new ways of improving our business.

We encourage all our people to listen to our customers and deliver the quality performance expected.

Our Products

http://www.fujifilm.com.au/products/

Commitment to the environment

The FUJIFILM Group Green Policy was established in April 2004 and all Group Companies are promoting common environmental measures with the objective of attaining high levels of "environmental quality" in our products, services, and corporate activities.

"Sustainable development" is the most important issue for our planet, the human race, and all business entities in the 21st century. FUJIFILM Group Companies around the world aim to stay at the forefront of efforts to attain this goal in terms of environmental, economic, and social aspects.

We will strive for customer satisfaction as well as our contribution to "sustainable development" by achieving high "environmental quality" in products, services and corporate activities.

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Commitment to Equal Opportunity

FUJIFILM Australia is committed to the provision of Equal Employment Opportunity for all its staff, and employ staff on the basis of merit.

We are also committed to affirmative action, that is the provision of employment opportunities for target groups in non-traditional roles. In particular, we encourage applications from women for senior and technical roles.

Digital imaging

Consistent with FUJIFILM's long history of imaging and industry "firsts", FUJIFILM Australia was the first company to enter the networked digital imaging market. Print@Fujicolor - a convenient online print ordering and photo sharing service - was the first complete networked online digital application in Australia.

FUJIFILM continues to strive to be at the forefront of the digital imaging market and our growth has emerged from our commitment to introducing original and multifaceted technologies.

In our Digital Imaging division we employ:

Product Managers: Achieve sales, inventory, advertising and market share objectives for the assigned group of products, research new product opportunities, develop new product evaluation programmes and drive the launch and promotional programmes. Key skills for these roles include the ability to coordinate marketing activities, manage products and projects and make effective decisions.

Regional, Business, Key Account and Area Managers: Plan and control/ or assist in planning and implementation of sales strategies and activities to achieve budgets. These roles require the ability to develop business plans and sales relationships and implement sales strategies.

Service Managers: To manage/co-ordinate efficient and cost-effective operation of the Service Division. The ability to constantly update your technical knowledge, manage service strategies and processes and install and service digital imaging equipment is required for these roles.

Applications/Infrastructure Engineers: Working either alone, or with outside service providers, upgrade existing applications or create new ones to enhance the capabilities of our digital imaging equipment; provide technical information, technical training and specialist advice to Service Technicians and customers as required, including technical support to customers. Key skills for these roles include substantial computer networking experience, detailed knowledge of digital equipment, the ability to impart information to others, technical training skills and good technical diagnostic skills.

Service Technicians: To install and service photographic processing equipment and provide technical backup and after sales support. Key skills include an electronics qualification or experience gained from working in an electronics role, knowledge of PC hardware and software networking, strong communication skills and clear customer focus.

Applications Trainers: Develop and deliver theory and practical product training programmes to meet specific learning needs of internal and external customers. The ability to specify training objectives and develop and deliver training as well as having an understanding of digital photographic processing is needed for these roles.

Camera Technicians: Provide Fuji camera repair service to internal and external customers and to evaluate cameras for product management and marketing. Key skills include the ability to repair digital cameras along with demonstrated expertise in camera operation and photographic processes.

Helpdesk Operators: Provide national telephone, remote assistance and email support to customers by offering solutions on digital imaging equipment or digital cameras through a technical help desk environment. Key skills include strong customer service skills in a technical/applications environment, and a background in minilab operation and/or digital imaging technologies.

Fuji medical systems

Globally recognised for our high quality and technological advancements, our extensive line-up of medical imaging solutions fulfils the needs of today's and tomorrow's healthcare facilities.

Pioneering many world firsts like the world's first computed radiography system, FCR has gradually evolved into the industry standard with more than 30,000 systems sold worldwide*. Another notable Fujifilm achievement is the world's fastest most versatile dry laser imager, the top-of-the line DRYPIX 7000.

Continuing in this tradition, our recent technical innovation includes the introduction of the FCR VELOCITY series with HD LINESCAN Technology. Our new CR Console, featuring touch-panel screen and intuitive software, enables all the complex procedures in digital x--ray imaging - patient identification, image preview, processing and printing, DICOM interfacing and all the rest - to be performed at a single workstation.

Bringing continuous innovation and leading-edge products to a broad spectrum of industries, we've responded to the ever-growing demands of healthcare professionals, with Fujifilm's SYNAPSETM, the world's first fully web-based diagnostic PACS, which uses next-generation architecture in an entirely new approach to the archiving and distribution of radiology images from all modalities.

Above and beyond the technology, Fujifilm's philosophy has a commitment to making
"Innovative Products Through Continuous Progress". * As of 2004.

In our Medical division we employ:

Account Managers: achieve sales targets for Fuji Medical products, collect product and market information to support sales growth and market penetration. These roles require the ability to develop sales relationships and gain sales within a technical or specialist environment. A basic understanding of medical and/or imaging technologies is necessary along with experience of selling in a medical or other capital equipment market.

Project Managers: provide project management, sales and technical expertise for the implementation of medical systems into the client sites. Key skills include the ability to manage projects and outsourced resources along with an understanding of computer networks and medical technologies.

Systems Integration Engineers: provide a high level of technical expertise to facilitate the implementation of medical systems into client sites. For these roles an understanding of computer networks, Dicom and HL-7 is necessary along with the ability to provide specialist technical information and advice, train customers and staff, and manage projects and local software development.

Applications Specialists: train new and existing customers on clinical use of systems to ensure a smooth transition to new products. Key skills for these roles include the ability to manage customer relationships, identify training needs and deliver the appropriate training to customers. Proven experience in radiography or related technologies is also required.

Service Engineers: perform complex installation and service work and advise on technical aspects of equipment use and maintenance. Electronic qualifications along with knowledge of computer networking and experience in the installation and servicing of digital equipment are required. In addition, experience with radiographic products would be highly regarded.

Endoscopy

In October, 2008, Fujinon officially became a wholly-owned subsidiary of FUJIFILM, and thus a part of the newly created global parent of FUJIFILM Holdings. A year later, October 1,2009, the Endoscopy business operated by Fujinon Australia Pty Ltd was integrated into Fujifilm's Medical Systems business in Australia.

As part of our global mission to advance the quality of life for people worldwide, Fujinon has pioneered many advanced medical technologies including the first fiberoptic flexible scopes, the first commercially available flexible video endoscopes, the first High Definition flexible endoscopes, and the only endoscopic system capable of reaching the entire small bowel (Double Balloon Endoscopy®). A full range of endoscopes (including High Definition), processors and light sources are available Gastroscopes, Colonoscopes, Bronchoscopes, Duodenoscopes, Enteroscopes and Ultrasound. The uniqueness of the Double Balloon Endoscopy System creates high demand in the clinical environment. Our endescopes are recognised as having the best image quality.

Our advancements in the field of endoscopy have established us as an innovator in the industry. While our history of innovation is impressive, it is our commitment to our customers that truly sets us apart. Our solutions begin with the doctors, nurses and facilities we serve. Our focus is on providing the right products and personalised support so our customers can focus on their patients and their business. We are committed to providing world-class service and customer support at every level.

In our Endoscopy Division we employ:

Clinical Support Representatives: Train new and existing customers on care and cleaning procedures (In-services) of the endoscopes, the clinical use of the Endoscopy systems and attend pre-sale equipment trials as the Fujifilm representative. Key skills for these roles include the ability to manage customer relationships, identify training needs and deliver the appropriate training to customers. Interstate travel on a regular basis is required for this role. Proven experience in the clinical endoscopy environment, particularly as a nurse, is also required for this role.

Endoscopy Technicians: Perform repairs on all the Fujinon flexible endoscope range of scopes andprocessors, install, service and give advice on technical aspects of equipment use and maintenance. Intra and interstate travel will be required from time to time.

Cardiology

Recognized as the leaders in Cardiology information systems, our range of Cardiology PACS (ProSolv® CardioVascular) and ECG Management systems (Epiphany Cardio) ensures that Cardiology facilities throughout Australia and New Zealand remain at the forefront of cutting edge technology and innovative solutions. We have now developed a growing customer base of 100+ medical institutions across Australia and New Zealand.

Not only do we offer high quality solutions, our Cardiology Support, sales and management team are recognised throughout the industry for their superior technical skills, attention to detail and responsive customer service.

In our division we employ:

Technical Support Engineers: perform complex installation and support work and advise on technical aspects of system use and maintenance. Information Technology qualifications along with experience in the installation and servicing of digital medical imaging systems are required.

Graphic systems

As a global technology group, FUJIFILM is one of the most important suppliers of prepress and pressroom products. Our range includes:

• Plate exposure machines (computer-to-plate)
• Digital proof systems
• Printing plates
• Graphical films
• Proof media
• Large-format printing (industrial inkjet)
• Digital printing systems (POD)
• Software solutions for workflow
• Colour management and digital printing
• Processing and process chemicals
• Service and consulting

In Australia our customer base includes daily and weekly newspapers, magazine and periodical printers, packaging companies and general printers.

In our Graphics Systems division we employ:

Sales Managers: Achieve sales, profitably grow market share and improve customer satisfaction. Key skills for these roles include the ability to develop business plans and sales relationships and implement sales strategies, especially in the printing or related industries. An understanding of printing/pre-press technology is also required.

Service and Application Support Technicians: Training, service and client support of Graphic Systems products as well as planning and assistance with future sales and applications support of all Graphic Systems products. Qualifications in pre-press, electronics or IT along with the ability to process service and technical information, install and service equipment and train customers and staff are required for these roles.

Service Technicians: Carry out installation, repairs and training on equipment, as well as planning and assistance with future sales of all Graphic Systems products. Key skills include qualifications in pre-press, electronics or IT along with the ability to process service and technical information and install and service equipment.

Administration

To support our three product divisions we have a variety of administration roles including:

Accounts Clerks: Pay creditors for goods and services in timely and cost effective manner; prepare and maintain documentation and reports; reconcile accounts. Skills for this role include numerical accuracy, the ability to meet deadlines and an understanding of basic accounting principles.

Credit Controllers: Collect cash on assigned ledgers whilst minimising credit risk, bad debts and debtor capital whilst maintaining good customer relations. Experience in a credit role is highly desirable along with attention to detail, strong numerical skills and the ability to liaise with customers in difficult situations.

Customer Support Consultants: Receive and process customer orders received by phone or fax; assist customers with questions or complaints. Experience in a call centre or other phone based customer contact environment is highly desirable, along with the ability to work under pressure and strong problem solving skills.

Service Co-ordinators: To co-ordinate daily service scheduling and planning to meet technical installation and maintenance requirements. Maintain technical libraries. Demonstrated skills for these roles include the ability to handle multiple priorities, liaise with customers and technical staff and organise work flows.

Sales Co-ordinators: Plan, implement and monitor sales and marketing plans and activities to achieve sales budgets, including the co-ordination of cost effective and efficient flow of goods from suppliers through to end users. These roles require the ability to liaise with sales and technical staff and customers in order to meet set deadlines as well as analyse and report on sales data.

Firman Santoso

Application/Infrastructure Engineer - Digital Imaging

I have worked at Fujifilm for five years in total (four years in NZ and a year in Australia) I moved to Fujifilm Australia in September 2007 as 'Minilab Tech' dealing with all range or Fujifilm Minilab equipment (Frontiers, DPC Kiosk, Stand alone printers). In July 2008 I was promoted to my current role of Application/infrastructure Engineer.

I have always had a passion to work for a technology/photographic company. This job itself allows me to learn more about the digital imaging world; and the advancement from analogue to digital technology.

The culture at Fujfilm is professional, there is wonderful team work and very supportive staff. It is a great fun and friendly environment and people the company create a great sense of acceptance.

I would recommend Fujifilm as employers because it is well-recognised international company that is dominant in the photography industry and has a good, bright future with great career opportunities.

Renee Donaghey

Area Business Manager - Digital Imaging

I have worked at FUJIFILM for four years. A year after I started, I was offered a sales support position which involved assisting the Area Business Mangers. This role exposed me to sales and before long I was taking telesales calls and looking after those customers that did not require a visit from a Business Manager - all the time with the assistance from the customer service team at Fuji.

After being in this role for approx six months, an Area Business Mangers position became available and Fujifilm offered me a trial in this role and I've now been in it for 2 1/2 years.

The culture of FUJIFILM is a fun, loving, happy, accepting one. They really do believe in the growth of the individual. The reason I like working at Fujifilm is due to the fact that the people who work here are all very approachable, all the way to the CEO. All team members will go out of their way to help you and the customer which makes all the difference to my position.

I am currently enjoying my role within Fuji as I have been given all the tools necessary to complete tasks to the best of my ability, which gives me a great sense of job satisfaction.

I would highly recommend FUJIFILM as an employer as you will never know where you will end up from whatever position you accept and you are guaranteed to be working with a great bunch of people.

Susan Crennan

Applications Specialist - Fuji Medical Systems

I have been working at Fujifilm since May 2007 as an Applications Specialist in the Medical Division. As part of my role I travel nationwide training customers on how to best use our computed radiography products.

I enjoy travelling to parts of the country I would otherwise never see and although I spend little time in the office I still feel a part of the team and any support I may need is only a phone call away.

I generally find Fujifilm to be a relaxed place to work and the people all over the country very friendly and willing to help in any way - be it reorganising travel plans gone awry or simply going out for a drink in a strange town.

I would recommend Fuji to anyone looking for a relaxed and friendly workplace.

Tony Soldan

Senior Inventory Planner

It was one of those summer mornings when you would rather head to the beach than to work. It happened to be my first day at FUJIFILM and to make things harder I had a car accident on my way to work, not my fault, but enough to get you angry and late, the nuisance you don't need on your first day at work.

7½ years later I'm still at FUJIFILM ready to share the same support and friendliness I've received since I started, people here do take care of you when you need it the most. It is a family thing and it does not stop there.

FUJIFILM's innovative environment that constantly challenges you has been inspirational to me too. I have further developed my skills, I have taken on more responsibilities and as a result I've progressed into more senior role.

My recommendation...."so let me invite you to this creative company and the proven leader in photographic industry field, if you looking for challenges, fun and opportunities look nowhere else than..FUJIFILM!"